IT Assist

IT Assist

IT Assist is an IT support website for staff members at the University of Sydney. It provides information and guides about the technology-based services run by Information and Communications Technology (ICT).

  • If you are experiencing interruptions with some of our services, please visit the ICT Services Status page to check if there are any known service interruptions or scheduled changes.
  • If you would like some further assistance, please contact the ICT Helpdesk.
  • To log a help request online, you can do this by using the ICT Self Service Portal.

Latest News & Events

  • Information Security Policy revised

    Information Security Policy

    Information is an asset that is essential to the University operations and consequently needs to be suitably protected. This year, the University's Information Security Policy was revised.

  • Faculty of Engineering building phone line maintenance

    Phone Outage Engineering

    ICT will be conducting urgent maintenance to the University phone lines between 6pm and 10pm on Friday the 27 August in the Engineering Faculty buildings to replace the regular and backup power supplies.